Adding Users in Manage School

Adding students and educators in Manage School prepares them for access. It does not consume a licence — licences are only used when you grant access. Once users are added, they can sign in at any time. You decide when to grant licences. If Exam Insights is handling setup for your school, see Exam Insights-Managed Setup instead.

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Overview

There are two ways to add users in Manage School:

1. Upload a spreadsheet — bulk upload directly in Manage School
2. Add individually — enter users one at a time

Both methods recognise existing Exam Insights accounts, so you will never create duplicate accounts for the same person.

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Option 1 — Upload a spreadsheet

You can bulk upload users directly in Manage School. Supported format

• Spreadsheet files in CSV or Excel format
• Required fields: email address and role (student or educator)
• Optional fields: first name, last name, year level

Validation Manage School checks each entry before import. Common validation issues include:

• Invalid or missing email addresses
• Duplicate entries within the spreadsheet
• Users already registered at your school

Fix any flagged entries and re-upload, or proceed with the valid entries.

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Option 2 — Add individually

For smaller groups or adding users one at a time:

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Next steps

Once users are added, you can grant licences when you are ready. See Managing Licences. For existing accounts, sign-in methods, and what users experience after access is granted, see Student & Educator Access.