# Help Centre | Exam Insights

## Docs

- [About Us](https://help.exam-insights.com/company/about_us.md): Discover how Exam Insights makes exam preparation more structured, accessible, and effective for students and educators.
- [Creating Your Account](https://help.exam-insights.com/getting_started/create_account.md): A Step-by-Step Guide
- [Quick-Start Guide](https://help.exam-insights.com/getting_started/quick_start_guide.md): Your Guide to Getting the Most Out of Exam Insights
- [Redeeming Upgrade Codes](https://help.exam-insights.com/getting_started/upgrade_codes.md): A Step-by-Step Guide
- [Home](https://help.exam-insights.com/home/overview.md): Welcome to the Exam Insights Help Centre! Find guides, FAQs, and troubleshooting tips to make the most of your Exam Insights experience.
- [Acceptable Use for Students](https://help.exam-insights.com/policies/acceptable_use_students.md): Simple rules for using Exam Insights — written for students
- [Cookie Policy](https://help.exam-insights.com/policies/cookie_policy.md): How we utilise cookies to improve our services
- [Privacy Policy](https://help.exam-insights.com/policies/privacy_policy.md): How we collect, use, and disclose your personal information
- [Refund Policy](https://help.exam-insights.com/policies/refund_policy.md): A transparent overview of the terms governing refunds
- [Terms of Use](https://help.exam-insights.com/policies/terms_of_use.md): The foundation for your experience on Exam Insights
- [FAQs](https://help.exam-insights.com/pricing/faqs.md): Everything you need to know about plans, payments, and upgrades.
- [For Schools](https://help.exam-insights.com/pricing/for_schools.md): Understand our school licencing options and how to onboard your school.
- [Vulnerability Management](https://help.exam-insights.com/security/breach_management.md): How We Protect the Platform and Respond to Security Incidents
- [Data Collection & Usage](https://help.exam-insights.com/security/data_collection.md): What Information Do We Collect and How We Use Your Data
- [Third-Parties & Portability](https://help.exam-insights.com/security/data_sharing.md): Who Has Access to Your Data and How You Can Export It
- [Data Storage & Retention](https://help.exam-insights.com/security/data_storage.md): Where & How Your Data Is Stored
- [Overview](https://help.exam-insights.com/security/overview.md): Keeping Your Data Safe
- [Responsible AI Use](https://help.exam-insights.com/security/responsible_ai_use.md): This page outlines how our AI Assistants function, what data they rely on, known limitations, and a changelog of updates.
- [Updating Account Information](https://help.exam-insights.com/troubleshooting/changing_account_details.md): How to update your name, school, role, subjects, or email.
- [Deleting Your Account](https://help.exam-insights.com/troubleshooting/deleting_accounts.md): How to permanently delete your Exam Insights account.
- [Managing Your Plan](https://help.exam-insights.com/troubleshooting/managing_plans.md): How to upgrade, change, or cancel your Exam Insights plan.
- [Refunds](https://help.exam-insights.com/troubleshooting/refunds.md): Understanding Our Refund Policy
- [Report a Problem](https://help.exam-insights.com/troubleshooting/report_a_problem.md): Report bugs, issues, or provide feedback on Exam Insights.
- [Site Performance](https://help.exam-insights.com/troubleshooting/system_performance.md): Understand how to resolve any errors or performance issues you may encounter.

## OpenAPI Specs

- [openapi](https://help.exam-insights.com/api-reference/openapi.json)