How many subjects are included in the plans?

Purchasing a plan gives you upgraded access to all subjects. You can view the full subject list here.


Is Exam Insights a subscription service?

No, Exam Insights is a one-time annual payment for a full school year. There are no recurring charges.


Do I need a credit card to use Exam Insights?

No, a credit card is not required to access the free plan. You can start using Exam Insights at no cost.


Is there a free trial?

We don’t offer a limited-time free trial, but our free plan lets you explore key features with no time limit.


Can I upgrade my plan later?

Yes! You can upgrade at any time. If upgrading from Free or Plus, you’ll only pay the difference, not the full amount.


Why are payments structured around the school year?

Our plans follow the academic calendar so students and educators have uninterrupted access throughout the school year. Renewal is optional.


Do you offer refunds?

Refunds are available in specific cases, such as technical issues preventing access. For details, see our Refunds page.


Can I transfer my plan to another account?

No, plans are non-transferable. Each account requires its own plan.


I just purchased a plan, but my account isn’t upgraded yet. What should I do?

Upgrades usually process within minutes. If you don’t see the change:

  • Refresh the page.

  • Log out and back in.

  • If the issue persists, contact support and provide your receipt number (e.g., Receipt #1234-5678) for reference.