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How many subjects are included in the plans?

Purchasing a plan gives you upgraded access to all subjects. You can view the full subject list here.

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Is Exam Insights a subscription service?

No, Exam Insights is a one-time annual payment for a full school year. There are no recurring charges.

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Do I need a credit card to use Exam Insights?

No, a credit card is not required to access the free plan. You can start using Exam Insights at no cost.

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Is there a free trial?

We don’t offer a limited-time free trial, but our free plan lets you explore key features with no time limit.

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What Payment Methods are Accepted?

We accept multiple payment methods, including:
  • Debit/Credit Card
  • Apple Pay
  • Google Pay

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Can I upgrade my plan later?

Yes! You can upgrade at any time. If upgrading from Free or Plus, you’ll only pay the difference, not the full amount.

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Why are payments structured around the school year?

Our plans follow the academic calendar so students and educators have uninterrupted access throughout the school year. Renewal is optional.

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Do you offer refunds?

Refunds are available in specific cases, such as technical issues preventing access. For details, see our Refunds page.

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Can I transfer my plan to another account?

No, plans are non-transferable. Each account requires its own plan.

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I just purchased a plan, but my account isn’t upgraded yet. What should I do?

Upgrades usually process within minutes. If you don’t see the change:
  • Refresh the page.
  • Log out and back in.
  • If the issue persists, contact us and provide your receipt number (e.g., Receipt #1234-5678) for reference.