Your data is securely stored on Australian servers and protected using industry-standard encryption, backup, and access control practices. We retain personal information only for as long as it’s needed to support educational use.

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How Your Data Is Protected

  • Encryption in Transit & at Rest – All data is encrypted using TLS 1.2+ for communications and AES-256 for storage.
  • Controlled Access – Access to personal and backup data is strictly limited to authorised personnel via role-based access controls.
  • Secure Infrastructure – All data is stored in monitored, access-restricted environments with robust key management.

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Backups & Data Integrity

  • Regular Backups – Frequent, encrypted backups minimise the risk of data loss.
  • Immutable Storage – Backups are stored in tamper-proof formats to ensure integrity.
  • Disaster Recovery – Our systems are designed to recover data reliably in the event of failure or attack.

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Data Retention & Deletion

  • Graduated Students – Year 12 student accounts and associated data are automatically deleted at the end of each academic year.
  • User Requests – Data can be permanently deleted upon request by contacting data-protection@exam-insights.com.
  • Service Termination – All customer data is fully and irreversibly deleted within 30 days of termination.

We regularly review our retention policies and comply with all relevant privacy regulations to ensure responsible, transparent data management.