> ## Documentation Index
> Fetch the complete documentation index at: https://help.exam-insights.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Student & Educator Access

> What students and educators experience after receiving school access — for both managed and self-managed setups.

This guide explains what happens from a student or educator's perspective. It applies whether Exam Insights manages your setup or your school uses Manage School.

Understanding the user experience helps you answer questions and set expectations during rollout.

***

## Existing accounts

Many students and educators already have free Exam Insights accounts before your school purchases a licence.

* **Existing accounts are recognised** — if someone already has an Exam Insights account with the email address on your list, they are linked to your school
* **No duplicate accounts** — the same person will never have two accounts
* **Users simply sign in** — existing users sign in with their current credentials
* **New users create an account** — if someone does not yet have an account, they sign up at [exam-insights.com](https://exam-insights.com) using their school email

***

## Sign-in methods

We recommend schools encourage users to sign in with **Microsoft Single Sign-On (SSO)**, especially where your school uses Microsoft 365.

Supported sign-in methods:

* **Microsoft** — recommended for schools using Microsoft 365
* **Google** — for schools using Google Workspace
* **Email and password** — available for all users

Users should sign in with the same school email address used for their licence.

***

## Student experience

After a student has been granted a licence:

<Steps>
  <Step title="Create an account or sign in">
    New students sign up at [exam-insights.com](https://exam-insights.com) using their school email. Existing students sign in with their current account.
  </Step>

  <Step title="Choose subjects">
    During setup (or in Account Settings), the student selects the QCAA subjects they are studying.
  </Step>

  <Step title="Start using the platform">
    With a granted licence, the student has full access to upgraded features for their chosen subjects.
  </Step>
</Steps>

Students can update their subjects at any time in Account Settings.

***

## Educator experience

Educators follow the same process as students:

<Steps>
  <Step title="Create an account or sign in">
    New educators sign up at [exam-insights.com](https://exam-insights.com) using their school email. Existing educators sign in with their current account.
  </Step>

  <Step title="Choose teaching subjects">
    During setup, the educator selects the subjects they teach.
  </Step>

  <Step title="Start using the platform">
    With a granted licence, the educator has full access to upgraded features for their teaching subjects.
  </Step>
</Steps>

Educators can update their subjects at any time in Account Settings.

***

## Choosing subjects

Students and educators **choose their own subjects**. Schools never need to:

* Create classes
* Assign classes
* Allocate subjects to users

Each user selects the subjects relevant to them during account setup. They can add or remove subjects later in Account Settings at any time.

<Tip>
  If a student changes subjects mid-year, they can update their selection in Account Settings without administrator involvement.
</Tip>

***

## Notifications

<Warning>
  Granting a licence does **not** notify users. Exam Insights does not send emails when a licence is assigned.
</Warning>

Your school decides when and how to inform students and educators that they have access. Common approaches include:

* Announcing access in class or assembly
* Sending a school email with sign-in instructions
* Including Exam Insights in your school's learning platform or intranet

***

## Role differences

Students, educators, and administrators have access to different features:

| Feature       | Student | Educator | Administrator |
| ------------- | ------- | -------- | ------------- |
| Questions     | ✓       | ✓        | ✓             |
| Insights      | ✓       | ✓        | ✓             |
| Performance   | ✓       | —        | —             |
| Manage School | —       | —        | ✓             |

**Questions** — browse and filter past QCAA external exam questions

**Insights** — analytics and data visualisations for syllabus coverage and question trends

**Performance** — personal progress tracking (students only)

**Manage School** — administrator portal for user and licence management (self-managed schools only)

***

## Sharing sign-in instructions

When you are ready to roll out access, share these steps with students and educators:

1. Go to [exam-insights.com](https://exam-insights.com)
2. Sign in with your school email (Microsoft, Google, or email and password)
3. Select your subjects during setup
4. Start exploring Exam Insights

For a broader introduction to the platform, point users to the [Quick Start Guide](/getting_started/quick_start_guide).

***

## Related guides

* [Setting Up Your School](/school_setup/overview) — choose managed or self-managed setup
* [Exam Insights-Managed Setup](/school_setup/managed_setup) — if we handle setup for you
* [Manage School Overview](/manage_school/overview) — if your school uses the portal
* [School Setup FAQs](/school_setup/faqs)